Complete Genomics

Effective Date: September 1, 2008
Complete Genomics, Inc. ("CGI") is committed to protecting your privacy. This Privacy Policy describes how CGI protects the privacy and security of all information that we obtain from users of our Web Site, including personally identifiable information requested to respond to user inquiries submitted through the Contact Us section of the Web Site.

This Privacy Policy applies only to the use and collection of data obtained by CGI through this Web Site and does not apply to any other data collected by CGI either online or offline. As a general rule, you may remain anonymous while visiting the CGI Web Site and viewing its content by not providing any personal information. By using the Web Site, you agree to the terms of this Privacy Policy and, if you provide CGI with your personal information, you consent to its collection, use, and disclosure as described herein in this Privacy Policy. If you do not agree with this policy, please do not provide CGI any information.

CGI understands that storing obtained data in a secure manner is essential to our business. CGI uses a variety of security measures to maintain the safety and confidentiality of personal information. CGI stores obtained user data using industry standard physical, technical and administrative safeguards to secure data against foreseeable risks, such as unauthorized use, access, disclosure, destruction and modification.

All user registration information is contained behind a firewall and only accessible by a limited number of employees who have special access rights to our production systems. Confidential personal information sent to us is encrypted in our secure database. The database is further protected behind a firewall. If you have any questions about the security at our Web Site, please send an e-mail to info@completegenomics.com.

CGI may collect certain personal information provided by you, including your name, address, phone number, e-mail address, fax number, and affiliation. Our Web Site may also collect non-identifiable information that becomes available due to your visit to our Web Site. This information includes, for example, your IP address (a number automatically assigned to your computer when you visit the Web Site, and which is logged by our servers), your Internet Service Provider (“ISP”), your Web browser, the type of operating system, the domain name of the Web site which links you to our Web Site, the pages you visited, and the length of each visit to the Web Site. CGI may use such information to generate reports which will allow CGI to determine how it can enhance use of the Web Site and to review user trends. This information will not be used to determine the content of what you are viewing or to ascertain your identity.

Except as described in this Privacy Policy, CGI does not provide personal information about you collected on the CGI Web Site to any third party without your express permission.

Some personally identifiable information that we maintain may be shared on occasion with outside lawyers, auditors, consultants and others we hire to assist in supporting the Web Site or the services or performing other functions necessary to operate our business. If we make a disclosure of this type, the recipient must agree to safeguard the personally identifiable information, use such information only for the purpose specified by CGI, and return or destroy the information following the specified use of the information.

CGI may provide general information about you and/or your use of the Web Site that does not allow you to be personally identified or contacted by third parties. For example, we might inform third parties regarding the number of various types of requests for information regarding our services that we receive through the Web Site.

CGI may be required to disclose personal information in response to a search warrant, subpoena or court order. Disclosures may also be necessary to protect our legal rights, to protect the security or integrity of our Web Site or systems, to take precautions against liability, or during emergencies if physical safety is believed to be at risk.

CGI may place a "cookie" on the browser of your computer. A cookie is a small file of information that a web site transfers to your computer for record-keeping purposes. The cookie itself does not contain any personally identifiable information, but may be used to tell when your computer has contacted the Web Site, thus enhancing your experience as a user of the Web Site. For instance, the Web Site's use of cookies allows you to avoid registering each time you visit the Web Site to download resources.

The Genetic Information Nondiscrimination Act of 2008 (“GINA”) and the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), as amended in 2008, establish new standards for privacy and security of genetic information. CGI is committed to protecting the privacy and security of all genetic information in a manner that is consistent with customers’ legal rights and provider obligations under both GINA and HIPAA.

This Privacy Policy may be revised from time to time as we add new features and services, as laws change, and as privacy and security practices evolve. Notice will be provided on the Web Site of any major changes CGI makes to this Privacy Policy regarding use or disclosure of personally identifiable information. Small changes and changes that do not significantly affect individual privacy interests may be made at any time without notification.

When you submit an inquiry via the "Contact Us" pages of the Web Site, you may receive materials regarding CGI's products and services by mail or e-mail. You may opt out of receiving these materials, or change your preferences with respect to receiving information regarding CGI’s products and services at any time, by visiting this web page Contact Us or contacting us by e-mail at info@completegenomics.com.

You may contact CGI a) by visiting this web page: Contact Us or b) contacting us by e-mail at info@completegenomics.com, if you believe information concerning any personal data that is published on this Web Site is inaccurate, incomplete, or if you want to change or delete any information about you that CGI may have collected.

If you have questions or issues regarding this Privacy Policy, the practices of CGI, or your dealings with CGI, please contact:
Jennifer Turcotte, VP of Marketing
Complete Genomics, Inc.
2071 Stierlin Court
Mountain View, CA 94043
Phone: 1 650 943 2800
E-mail: info@completegenomics.com

COMPLETE GENOMICS, INC.: PRIVACY POLICY